Account Manager

·  Key Responsibilities:

• Serving as the main point of contact for assigned client accounts.

• Understanding client needs, objectives, and challenges to provide tailored solutions.

• Managing contract renewals and negotiating terms to maximize account value.

• Identifying expansion opportunities and driving upsells within existing accounts.

• Collaborating with internal teams (such as support, product, and sales) to resolve client issues and deliver successful outcomes.

• Tracking account health, metrics, and activities using a CRM system.

·  Profile Required (Skills and Qualifications):

• 1 to 3 years of experience in account management, client success, or sales.

• Degree in business administration, marketing, communications, or a related field.

• Strong communication, relationship-building, and interpersonal skills.

• Good negotiation and problem-solving abilities.

• Proficiency in CRM software and office tools.

• Ability to manage multiple accounts and prioritize tasks in a fast-paced environment.