Merchandiser Supervisor

Job Purpose

The Merchandiser Supervisor is responsible for supervising and supporting the merchandising team, ensuring the effective implementation of merchandising standards, gathering market intelligence, managing POP materials, and driving field performance to enhance brand visibility and sales execution.

Key Responsibilities

1. Merchandising Team Supervision

• Provide daily guidance and support to Merchandisers.

• Resolve operational issues and challenges encountered in the field.

• Communicate and ensure adherence to company processes and ways of working.

• Monitor daily activities and provide ongoing coaching to improve performance.

2. Market Sensing & Reporting

• Collect and receive market information from the field.

• Analyze and consolidate market data, including competitor activities and industry trends.

• Prepare reports and share key findings during S&OP meetings.

• Provide actionable insights to support business decisions.

3. POP Management

• Initiate and follow up on POP requests.

• Monitor stock levels and ensure timely availability of promotional materials.

• Communicate POP requirements with Product Marketing teams.

• Oversee the deployment of promotional materials across the market.

• Share POP implementation guidelines with Merchandisers and ensure compliance.

4. Field Coaching & Execution

• Train and onboard new Merchandisers through field coaching and practical guidance.

• Build and maintain strong relationships with dealers, retailers, and business partners.

• Introduce new team members to the market and company standards.

• Conduct regular field visits to monitor execution quality.

• Identify and correct merchandising issues and ensure compliance with company standards.

5. Merchandiser & FSP Performance Evaluation

• Evaluate the capabilities and performance of Merchandisers and Field Sales Promoters (FSPs).

• Identify development needs and areas for improvement.

• Provide coaching, feedback, and performance improvement recommendations.

• Ensure continuous improvement of field execution and team effectiveness.

Qualifications & Requirements

• Bachelor's degree in Marketing, Business Administration, Commerce, or a related field.

• Previous experience in merchandising, retail operations, or field team supervision.

• Strong leadership and communication skills.

• Excellent analytical and problem-solving abilities.

• Proficiency in Microsoft Office, particularly Excel and PowerPoint.

• Willingness to travel frequently for field visits.

Skills

• Team Leadership

• Merchandising Management

• Market Analysis

• Reporting & Data Consolidation

• Training & Coaching

• Relationship Management

• Problem Solving

• Planning & Organization

• ENGLISH