Job Description Summary

The Cash Manager for Francophone Africa is accountable for cash performance and working capital optimization across the full portfolio of imaging equipment, ultrasound, PCS, and related service offerings in Francophone Africa (Algeria, Tunisia, Morocco, and Francophone Sub Saharan Africa).
This highly visible role drives cash performance improvement through operational execution, process optimization, and rigorous management of key cash KPIs (collections, billing, unbilled receivables, overdue receivables, and DSO).
The position acts as a key integrator across International Cash, Credit COE, Commercial, and Commercial Operations (OTR / Service) teams, leveraging simplification, root cause analysis, execution excellence, and Lean initiatives to sustainably improve working capital.

Job Description

Key Responsibilities:

• Lead the planning, forecasting, and tracking of key cash metrics (collections, overdue receivables, disputes, billing, unbilled receivables), ensuring accuracy, consistency, and timely reporting.

• Own quarterly closings and estimates, develop reliable working capital forecasts, and communicate results and outlooks to senior leadership, clearly articulate variances versus budget and estimates.

• Drive operational teams (OTR / Service Operations and Collections) in dispute resolution and customer engagement activities, including KPI development and capability building.

• Manage a team of approximately ten cash collectors, setting objectives, coaching performance, and ensuring delivery against targets.

• Lead weekly operating reviews with Operational and Cash teams to ensure adherence to targets, setup of recovery/mitigation plans when required, and capture/escalate help needed from Zone and Region stakeholders.

• Address past due and BDR challenges across the region by designing and implementing effective mitigation and reduction mechanisms.

• Lead the On‑Book program for the direct sub‑region, ensuring accurate tracking of customer reimbursements, data integrity, and continuous improvement to minimize payment delays and defaults.

• Partner with all direct and indirect distributors in Francophone Africa to ensure balance accuracy and timely reconciliations.

• Collaborate with OTR / Service teams to improve billing quality and dispute management, linking cash KPIs to operational and commercial processes; lead cross‑functional initiatives and regular cash reviews.

• Work closely with HFS teams to ensure stable and compliant processes with banking partners for equipment and service contract transactions.

• Foster a strong cash culture, focused on collections excellence, overdue reduction, and DSO improvement.

• Prepare and deliver monthly and quarterly executive presentations, including to the International CFO.

• Ensure compliance across cash operations, including doubtful receivables, legal cases, reimbursements, delegation of authority, credit limits, and related activities.

• Monitor and drive GEHC corporate initiatives, simplification programs, and integration projects.

Required Qualifications:

• Bachelor’s degree in Accounting, Finance, Economics, or Business Administration, with at least 5 years of professional experience, preferably in finance.

• Strong analytical skills with the ability to link financial outcomes to operational drivers and drive sustainable improvement.

• Excellent written and verbal communication skills in French and English, with proven experience engaging senior and executive stakeholders.

• Strong interpersonal and influencing skills, with the ability to lead change across functions, regions, and cultures.

• Solid critical thinking skills and a strong value‑added mindset toward operational teams.

• Advanced proficiency in financial systems (Oracle, OAS, SFDC, Smax, BFE, etc.) and advanced Excel skills (PivotTables, advanced formulas, macros).

• Structured problem‑solver with proven experience leading cross‑functional projects and process improvements.

• High adaptability and comfort operating in complex, evolving, and ambiguous environments.

• High standards of integrity and ethical conduct.

• Strong confidence and assertiveness, with demonstrated influencing capabilities across the organization.

Desired Characteristics

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.