serveur - serveuse

Responsibilities :

• Set up and arrange table settings before and after each customer in accordance with the brand's established standards.
• Greet customers upon arrival, present the menu, assist in selecting items by demonstrating menu knowledge, take orders, and serve food promptly.
• Efficiently communicate with kitchen staff and baristas to ensure customer satisfaction, while collaborating with other departments to ensure smooth operation of all activities.
• Ensure staff consistently provides friendly, professional, and timely service, promptly reporting any discrepancies or customer complaints to the manager on duty.
• Collect bill payments from customers and promptly deliver them to the cashier.

Experience and qualifications :

Zero to two years of experience in Customer Service, or a similar role.

Fluency in Arabic, French and English

High School degree or equivalent